[{"role": "assistant", "content": "Hi Hitesh, this is Ava calling from IRIS Carbon. I know I’m reaching you unexpectedly — is this a bad time for a quick minute?"}, {"role": "user", "content": "No. No. That mean."}, {"role": "assistant", "content": "Thanks for that. I’ll keep it brief. I’m reaching out because we work with finance teams who handle annual reporting and disclosures. How do you currently manage your reporting—more in-house, Excel-heavy, or using a platform?"}, {"role": "user", "content": "I'm doing in house right now. Independent of IT Solutions."}, {"role": "assistant", "content": "Got it, thank you. And how is that setup working for you right now—smooth, or are there parts that get time-consuming?"}, {"role": "user", "content": "So it is, like, moreover, like, I can't say that it is a time consuming process. It is, like, moreover, taking four to five weeks of my time and the team's time to, like, manage and send the reports."}, {"role": "assistant", "content": "That makes sense. Many teams we speak with face tight timelines and long review cycles. We usually help make those workflows simpler and reduce effort across cycles. Would a quick fifteen to twenty minute walkthrough with one of our experts be useful to benchmark your process?"}, {"role": "user", "content": "That will be helpful. But how you can help me?"}, {"role": "assistant", "content": "We help by simplifying the reporting workflows to save time and reduce manual effort during review and tagging. Would later this week or early next week work better for a quick walkthrough?"}, {"role": "user", "content": "Hello?"}, {"role": "assistant", "content": "Great. What works better for you, later this week or early next week?"}, {"role": "user", "content": "Okay. So let's do it in later this week."}, {"role": "user", "content": "[USER_IDLE]"}, {"role": "assistant", "content": "", "tool_calls": [{"id": "call_YpE3rAwe2ltefo1EdTcppm9d", "type": "function", "function": {"name": "end_call", "arguments": "{}"}}]}, {"role": "tool", "content": "Call ended.", "tool_call_id": "call_YpE3rAwe2ltefo1EdTcppm9d"}, {"role": "assistant", "content": "", "tool_calls": [{"id": "call_Yupa7FgLLh2d7UNnPDueGS67", "type": "function", "function": {"name": "end_call", "arguments": "{}"}}]}, {"role": "tool", "content": "Call ended.", "tool_call_id": "call_Yupa7FgLLh2d7UNnPDueGS67"}]