[{"role": "assistant", "specs": {"llm": {"latency": 0, "tokens_used": 0, "input_tokens": 0, "cached_tokens": 0, "output_tokens": 0}, "synthesiser": {"latency": 0.7726307399570942, "tokens_used": 70}}, "content": "Hello Himanshu . This is Stuti calling from VaniVert AI. Is this a good time to speak?"}, {"role": "user", "content": "a, can you repeat that?"}, {"role": "assistant", "specs": {"llm": {"latency": 1.3011952340020798, "tokens_used": 13159, "input_tokens": 982, "cached_tokens": 12160, "output_tokens": 17}, "synthesiser": {"latency": 0.6058012209832668, "tokens_used": 55}}, "content": "I want to make sure I heard you correctly. Could you say that again?"}, {"role": "user", "content": "[USER_IDLE]"}, {"role": "assistant", "specs": {"llm": {"latency": 2.3120508390129544, "tokens_used": 13176, "input_tokens": 114, "cached_tokens": 13056, "output_tokens": 6}, "synthesiser": {"latency": 0.5129160539945588, "tokens_used": 17}}, "content": "Are you still there?"}, {"role": "user", "content": "Yes? You I had you correctly. Who are you?"}, {"role": "assistant", "specs": {"llm": {"latency": 1.5615464629954658, "tokens_used": 13222, "input_tokens": 139, "cached_tokens": 13056, "output_tokens": 27}, "synthesiser": {"latency": 0.5954647120088339, "tokens_used": 92}}, "content": "I’m Stuti from VaniVert AI. We provide AI voice automation for customer calls. May I know about your business?"}, {"role": "user", "content": "Yes yes."}, {"role": "assistant", "specs": {"llm": {"latency": 1.177521628967952, "tokens_used": 13253, "input_tokens": 48, "cached_tokens": 13184, "output_tokens": 21}, "synthesiser": {"latency": 0.47623553400626406, "tokens_used": 76}}, "content": "Perfect. So, do you mainly handle outbound calls, inbound calls, or both in your business?"}, {"role": "user", "content": "Yeah, we handle both actually."}, {"role": "user", "content": "[USER_IDLE]"}, {"role": "assistant", "specs": {"llm": {"latency": 2.238457363040652, "tokens_used": 13286, "input_tokens": 83, "cached_tokens": 13184, "output_tokens": 19}, "synthesiser": {"latency": 0.5223787740105763, "tokens_used": 62}}, "content": "Great to know that. How many calls do you usually make or receive in a month?"}, {"role": "assistant", "specs": {"llm": {"latency": 2.181587815983221, "tokens_used": 13283, "input_tokens": 91, "cached_tokens": 13184, "output_tokens": 8}, "synthesiser": {"latency": 0.45537721301661804, "tokens_used": 19}}, "content": "Hello? Can you hear me?"}, {"role": "user", "content": "Yeah yeah. The voice is good voices are good but"}, {"role": "assistant", "specs": {"llm": {"latency": 0.9107722269836813, "tokens_used": 13339, "input_tokens": 139, "cached_tokens": 13184, "output_tokens": 16}, "synthesiser": {"latency": 0.43672796903410926, "tokens_used": 60}}, "content": "Thank you! What’s your average call volume and call duration per month?"}, {"role": "user", "content": "I don't know, thousand?"}, {"role": "assistant", "specs": {"llm": {"latency": 1.508077364997007, "tokens_used": 13376, "input_tokens": 40, "cached_tokens": 13312, "output_tokens": 24}, "synthesiser": {"latency": 0.49101036798674613, "tokens_used": 86}}, "content": "No problem. Is that around a thousand calls per month? And about how long does each call last on average?"}, {"role": "user", "content": "And 2 to 3 minutes?"}, {"role": "assistant", "specs": {"llm": {"latency": 1.1319589269696735, "tokens_used": 13417, "input_tokens": 79, "cached_tokens": 13312, "output_tokens": 26}, "synthesiser": {"latency": 0.48321168700931594, "tokens_used": 101}}, "content": "Got it. So about a thousand calls monthly with two to three minutes each. What’s your biggest challenge with these calls?"}, {"role": "user", "content": "I don't know."}]