[{"role": "assistant", "specs": {"llm": {"latency": 0, "tokens_used": 0, "input_tokens": 0, "cached_tokens": 0, "output_tokens": 0}, "synthesiser": {"latency": 0.7839763150550425, "tokens_used": 102}}, "content": "Hi Saahit, this is Ava calling from IRIS Carbon. I know I’m reaching you unexpectedly — is this a bad time for a quick minute?"}, {"role": "user", "content": "Yes, I think so. Did not let me speak, but okay."}, {"role": "assistant", "specs": {"llm": {"latency": 0.7432788950391114, "tokens_used": 6106, "input_tokens": 1093, "cached_tokens": 4992, "output_tokens": 21}, "synthesiser": {"latency": 0.7483924990519881, "tokens_used": 65}}, "content": "Sure, no problem at all. When would be better for you — later today or tomorrow?"}, {"role": "user", "content": "I I can speak now."}, {"role": "assistant", "specs": {"llm": {"latency": 0.5837739119306207, "tokens_used": 6154, "input_tokens": 102, "cached_tokens": 6016, "output_tokens": 36}, "synthesiser": {"latency": 0.8241182188503444, "tokens_used": 122}}, "content": "Alright, sounds good. I’ll keep it super quick. So, how are you managing your annual reporting—more in-house, Excel-heavy, or using a platform?"}, {"role": "user", "content": "We use our platform."}, {"role": "assistant", "specs": {"llm": {"latency": 0.6013328861445189, "tokens_used": 6195, "input_tokens": 21, "cached_tokens": 6144, "output_tokens": 30}, "synthesiser": {"latency": 0.8745804647915065, "tokens_used": 99}}, "content": "Got it, thanks for sharing. And how’s that setup working for you—smooth, or do some parts get a little time-consuming?"}, {"role": "user", "content": "I think it's smooth. So far, so good."}, {"role": "assistant", "specs": {"llm": {"latency": 0.5830776491202414, "tokens_used": 6245, "input_tokens": 68, "cached_tokens": 6144, "output_tokens": 33}, "synthesiser": {"latency": 0.7812922201119363, "tokens_used": 142}}, "content": "Right, makes sense. Many teams we speak with face tight timelines or manual tagging hassles. Would a quick fifteen to twenty minute expert walkthrough to optimize help?"}, {"role": "user", "content": "I'm not so sure. What would we speak about?"}, {"role": "assistant", "specs": {"llm": {"latency": 0.6503179506398737, "tokens_used": 6294, "input_tokens": 118, "cached_tokens": 6144, "output_tokens": 32}, "synthesiser": {"latency": 0.7820803504437208, "tokens_used": 150}}, "content": "Great question. The walkthrough is mostly to compare your current process with best practices and explore ways to simplify reporting and review cycles. Would that sound useful?"}, {"role": "user", "content": "Where are calling from?"}, {"role": "assistant", "specs": {"llm": {"latency": 0.6816314309835434, "tokens_used": 6325, "input_tokens": 33, "cached_tokens": 6272, "output_tokens": 20}, "synthesiser": {"latency": 0.9040505150333047, "tokens_used": 84}}, "content": "I’m with IRIS Carbon, Deloitte’s trusted partner for regulatory and financial reporting support."}, {"role": "user", "content": "Okay. I I I don't understand that."}, {"role": "assistant", "specs": {"llm": {"latency": 0.5905615938827395, "tokens_used": 6371, "input_tokens": 68, "cached_tokens": 6272, "output_tokens": 31}, "synthesiser": {"latency": 0.7601581299677491, "tokens_used": 116}}, "content": "No worries at all. We help finance teams with reporting, SEC filings, and simplifying manual work in those processes. Does that help a bit?"}, {"role": "user", "content": "Okay. And why are calling me?"}, {"role": "assistant", "specs": {"llm": {"latency": 0.5920761390589178, "tokens_used": 6414, "input_tokens": 113, "cached_tokens": 6272, "output_tokens": 29}, "synthesiser": {"latency": 0.9596212189644575, "tokens_used": 122}}, "content": "I’m reaching out to understand how your team manages financial reporting and to see if our expert walkthrough might ease any pain points you have."}, {"role": "user", "content": "Okay. What are the inputs that you typically solve?"}, {"role": "assistant", "specs": {"llm": {"latency": 0.6106523117050529, "tokens_used": 6468, "input_tokens": 31, "cached_tokens": 6400, "output_tokens": 37}, "synthesiser": {"latency": 0.8404368539340794, "tokens_used": 164}}, "content": "Many teams struggle with manual tagging, tight deadlines, and long review cycles in their reporting processes. We help automate and simplify those steps mostly. Does that sound relevant to you?"}, {"role": "user", "content": "Okay."}, {"role": "assistant", "specs": {"llm": {"latency": 0.6363953282125294, "tokens_used": 6506, "input_tokens": 76, "cached_tokens": 6400, "output_tokens": 30}, "synthesiser": {"latency": 1.2313775569200516, "tokens_used": 118}}, "content": "Would it be helpful to schedule a quick fifteen to twenty minute walkthrough with one of our experts to see where you might save time or effort?"}, {"role": "user", "content": "Shut."}, {"role": "assistant", "specs": {"llm": {"latency": 0.6242864420637488, "tokens_used": 6533, "input_tokens": 115, "cached_tokens": 6400, "output_tokens": 18}, "synthesiser": {"latency": 0.7889193031005561, "tokens_used": 59}}, "content": "I’m here to help, but I need us to keep this conversation professional."}, {"role": "user", "content": "Yeah. Sure."}, {"role": "assistant", "specs": {"llm": {"latency": 0.6169131938368082, "tokens_used": 6561, "input_tokens": 15, "cached_tokens": 6528, "output_tokens": 18}, "synthesiser": {"latency": 0.7480428339913487, "tokens_used": 57}}, "content": "Great — what works better for you, later this week or early next week?"}, {"role": "user", "content": "Early next week is better."}, {"role": "assistant", "specs": {"llm": {"latency": 0.6559426258318126, "tokens_used": 6618, "input_tokens": 45, "cached_tokens": 6528, "output_tokens": 45}, "synthesiser": {"latency": 1.2782714650966227, "tokens_used": 111}}, "content": "Perfect. I’ll note that, and our expert will reach out to you accordingly. Thanks again for your time today, Saahit. Have a great day.", "tool_calls": [{"id": "call_goxRxMR7GfqL1WTRFRQX2ICZ", "type": "function", "function": {"name": "end_call", "arguments": "{}"}}]}, {"role": "tool", "content": "Call ended.", "tool_call_id": "call_goxRxMR7GfqL1WTRFRQX2ICZ"}, {"role": "user", "content": "Thanks."}, {"role": "assistant", "specs": {"llm": {"latency": 0.7890931591391563, "tokens_used": 6659, "input_tokens": 108, "cached_tokens": 6528, "output_tokens": 23}, "synthesiser": {"latency": 0.7147377850487828, "tokens_used": 69}}, "content": "You’re welcome! If you need anything else, feel free to reach out. Have a great day!"}, {"role": "user", "content": "Thanks."}]