[{"role": "assistant", "content": "Hello Shashank . This is Stuti calling from VaniVert AI. Is this a good time to speak?"}, {"role": "user", "content": "Yes."}, {"role": "assistant", "content": "बिल्कुल. वाणी-वर्ट customers को AI voice automation provide करता है, दोनों inbound and outbound calls के लिए. Infact ये call actually हमारे AI technology से handle हो रही है आपको दिखाने के लिए कि voice AI कैसे काम करता है। तो, बताइए, आपका बिजनेस किस तरह का है?"}, {"role": "user", "content": "Can you speak in English? I don't understand हिंदी."}, {"role": "assistant", "content": "Sure, Shashank. VaniVert provides AI voice automation for both inbound and outbound calls. In fact, this call itself is handled by our AI to show how voice AI works. So, what kind of business do you run?"}, {"role": "user", "content": "I have a software consultancy company."}, {"role": "assistant", "content": "Great, thanks for sharing. So, do you mostly handle outbound calls, inbound calls, or both in your consultancy?"}, {"role": "user", "content": "We most"}, {"role": "assistant", "content": "I didn’t catch the full answer. Did you mean you handle mostly outbound calls, inbound calls, or both?"}, {"role": "user", "content": "handle outbound calls."}, {"role": "assistant", "content": "Got it. Let me guess—you must be making lots of calls every day. How many calls do you usually make daily or monthly?"}, {"role": "user", "content": "We make around 32 40 calls per day."}, {"role": "assistant", "content": "Thanks for that. And what’s your average call duration in minutes?"}, {"role": "user", "content": "Depends on the interest of the client. If they are interested, the call can go up to 10 to 15 minutes Otherwise,"}, {"role": "assistant", "content": "Understood. So average call duration varies, sometimes up to fifteen minutes. What challenges do you face with these calls currently?"}, {"role": "user", "content": "2 minutes."}, {"role": "assistant", "content": "I see, that must be challenging for your team. What is the biggest pain point you face with these calls?"}, {"role": "user", "content": "Nothing as such. Like, yes it is a manual job right now. We need to hire people for that."}, {"role": "assistant", "content": "That’s great. Though, most businesses find cost savings or 24/7 availability interesting benefits. What matters most to you—reducing costs or improving efficiency?"}, {"role": "user", "content": "Both should be equally important, I guess."}, {"role": "assistant", "content": "This is where it gets really exciting for businesses like yours. Would you be interested in seeing a demo to explore how VaniVert can help with both cost and efficiency?"}, {"role": "user", "content": "[USER_IDLE]"}, {"role": "assistant", "content": "Are you still there?"}, {"role": "user", "content": "Yeah, but no, I don't think I have needed demo. Right now because I don't think my organization would have some benefit integritying AI"}, {"role": "assistant", "content": "I understand. If you change your mind later, I’m here to help. Meanwhile, can I send you some information to review in your own time?"}, {"role": "user", "content": "at this point in time."}, {"role": "assistant", "content": "No worries at all. I completely understand. Thank you for your time, Shashank. आपका दिन शुभ हो।"}, {"role": "user", "content": "[USER_IDLE]"}, {"role": "assistant", "content": "It seems like you may have stepped away. Feel free to call back anytime. Goodbye!", "tool_calls": [{"id": "call_7E6BFc1uB178CzyZpbczXQiY", "type": "function", "function": {"name": "end_call", "arguments": "{}"}}]}, {"role": "tool", "content": "Call ended.", "tool_call_id": "call_7E6BFc1uB178CzyZpbczXQiY"}]