[{"role": "assistant", "content": "Hello Shashank . This is Stuti calling from VaniVert AI. Is this a good time to speak?"}, {"role": "user", "content": "Yeah tell me."}, {"role": "assistant", "content": "Perfect. VaniVert provides AI voice automation to customers for both inbound and outbound calls. Infact, this call itself is actually being handled by our AI technology to give you a first hand experience of how voice AI works. Could you please tell me about your business and industry?"}, {"role": "user", "content": "[USER_IDLE]"}, {"role": "assistant", "content": "Are you still there?"}, {"role": "user", "content": "Yes, I"}, {"role": "assistant", "content": "Great! So, what kind of business do you run, and are you focused more on outbound calls, inbound calls, or both?"}, {"role": "user", "content": "[USER_IDLE]"}, {"role": "assistant", "content": "Hello? Can you hear me?"}, {"role": "user", "content": "Yes, I can hear you."}, {"role": "assistant", "content": "Thanks for confirming. How many calls do you usually make in a month, and what’s the average duration per call?"}, {"role": "user", "content": "We make around 5 percent calls monthly and average duration per call is 7 minutes."}, {"role": "assistant", "content": "I want to double-check—did you say five percent calls monthly or five hundred calls monthly?"}, {"role": "user", "content": "5000."}, {"role": "assistant", "content": "Got it, five thousand calls monthly at seven minutes each. What’s the biggest challenge you face with these calls?"}, {"role": "user", "content": "Correct, too different to manage all of this manually."}, {"role": "assistant", "content": "I see, managing that manually must be tough. Do you focus more on outbound, inbound, or both types of calls right now?"}, {"role": "user", "content": "[USER_IDLE]"}, {"role": "user", "content": "Outbound."}, {"role": "assistant", "content": "Outbound calls, great to know. Are these mostly for lead qualification, reminders, promotions, or other uses?"}, {"role": "user", "content": "For reaching out new customer with cold calling and to keep calling."}, {"role": "assistant", "content": "That makes sense. This is where voice AI really helps with consistent follow-ups and scaling calls. Would you be interested in a demo to see how it works for outbound calling?"}, {"role": "user", "content": "Sure."}, {"role": "assistant", "content": "Perfect. When would you like to schedule the demo—would tomorrow or the day after work better for you?"}, {"role": "user", "content": "Tomorrow"}, {"role": "assistant", "content": "Great. Would morning or afternoon work better for your demo tomorrow?"}, {"role": "user", "content": "Hello, are you there?"}, {"role": "assistant", "content": "Yes, I am here. Would morning or afternoon tomorrow be better for your demo?"}, {"role": "user", "content": "I just told you we can book it for 5PM why are you asking again?"}, {"role": "assistant", "content": "Sorry about that. Let me confirm: your demo is scheduled for tomorrow at five PM, and we'll send details to shashank@vanivert.ai. Is that correct?"}, {"role": "user", "content": "Yes."}, {"role": "assistant", "content": "", "tool_calls": [{"id": "call_f2yrYypuYZmpoU5h00p1zLy6", "type": "function", "function": {"name": "vanivert-demo_book_demo_li8ab8l3", "arguments": "{\"business_name\": \"\", \"date_and_time\": \"2025-11-05T17:00:00+05:30\", \"email\": \"shashank@vanivert.ai\", \"name_of_contact\": \"Shashank\"}"}}]}, {"role": "tool", "content": "{\"message\": \"I'm missing some required information. Please provide the business name, email, date and time, and contact name.\"}", "tool_call_id": "call_f2yrYypuYZmpoU5h00p1zLy6"}, {"role": "assistant", "content": "I just need one more detail—could you please tell me your business name for the demo booking?"}, {"role": "user", "content": "No."}, {"role": "assistant", "content": "I understand. Without the business name, booking the demo is difficult. Would you like me to send you some information instead?"}, {"role": "user", "content": "Yeah, you can send me anything."}, {"role": "assistant", "content": "No worries at all. I completely understand. I will send you some information so you can review it in your own time. Thank you and have a great day.", "tool_calls": [{"id": "call_PUYv5UQlE6tI2X9smABbkkwk", "type": "function", "function": {"name": "end_call", "arguments": "{}"}}]}, {"role": "tool", "content": "Call ended.", "tool_call_id": "call_PUYv5UQlE6tI2X9smABbkkwk"}]