[{"role": "assistant", "specs": {"llm": {"latency": 0, "tokens_used": 0, "input_tokens": 0, "cached_tokens": 0, "output_tokens": 0}, "synthesiser": {"latency": 0.8175648979377002, "tokens_used": 66}}, "content": "Hello test . This is Stuti calling from VaniVert AI. Is this a good time to speak?"}, {"role": "user", "content": "Yes."}, {"role": "assistant", "specs": {"llm": {"latency": 1.6609956310130656, "tokens_used": 13160, "input_tokens": 942, "cached_tokens": 12160, "output_tokens": 58}, "synthesiser": {"latency": 0.4538784760516137, "tokens_used": 231}}, "content": "Perfect. VaniVert provides AI voice automation to customers for both inbound and outbound calls. Infact, this call itself is actually being handled by our AI technology to give you a first hand experience of how voice AI works. So tell me, what kind of business are you running?"}, {"role": "user", "content": "अच्छा software service."}, {"role": "assistant", "specs": {"llm": {"latency": 1.1630101748742163, "tokens_used": 13198, "input_tokens": 117, "cached_tokens": 13056, "output_tokens": 25}, "synthesiser": {"latency": 0.5174985721241683, "tokens_used": 94}}, "content": "Thanks for sharing. So, do you mainly focus on outbound calls, inbound calls, or both for your software service?"}, {"role": "user", "content": "Sorry, I'm not able to understand."}, {"role": "assistant", "specs": {"llm": {"latency": 1.1512142159044743, "tokens_used": 13239, "input_tokens": 29, "cached_tokens": 13184, "output_tokens": 26}, "synthesiser": {"latency": 0.6116043210495263, "tokens_used": 106}}, "content": "Let me clarify what we were discussing. Do you mainly handle outbound calls, inbound calls, or both for your software service?"}, {"role": "user", "content": "I need both."}, {"role": "assistant", "specs": {"llm": {"latency": 1.4990371312014759, "tokens_used": 13270, "input_tokens": 66, "cached_tokens": 13184, "output_tokens": 20}, "synthesiser": {"latency": 0.4768659668043256, "tokens_used": 70}}, "content": "Got it. How many calls do you usually handle in a month for both inbound and outbound?"}, {"role": "user", "content": "Per day maybe 5 to 10."}, {"role": "assistant", "specs": {"llm": {"latency": 1.3793437129352242, "tokens_used": 13299, "input_tokens": 13286, "cached_tokens": 0, "output_tokens": 13}, "synthesiser": {"latency": 0.44714804319664836, "tokens_used": 45}}, "content": "Thanks. And what’s the average duration of each call?"}, {"role": "user", "content": "10 to 30 minutes"}, {"role": "assistant", "specs": {"llm": {"latency": 1.4774712990038097, "tokens_used": 13327, "input_tokens": 127, "cached_tokens": 13184, "output_tokens": 16}, "synthesiser": {"latency": 0.5670884740538895, "tokens_used": 72}}, "content": "That’s helpful. What’s your biggest challenge with handling these calls currently?"}, {"role": "user", "content": "We forgot to call the clients and sometimes we the leads are call and we were under meeting"}, {"role": "assistant", "specs": {"llm": {"latency": 0.9341728491708636, "tokens_used": 13380, "input_tokens": 168, "cached_tokens": 13184, "output_tokens": 28}, "synthesiser": {"latency": 0.6351522409822792, "tokens_used": 118}}, "content": "I see, that must be tough managing missed calls and busy schedules. Apart from that, any other challenges with your current calling process?"}, {"role": "user", "content": "No."}, {"role": "assistant", "specs": {"llm": {"latency": 0.8823352090548724, "tokens_used": 13422, "input_tokens": 77, "cached_tokens": 13312, "output_tokens": 33}, "synthesiser": {"latency": 0.5071447528898716, "tokens_used": 139}}, "content": "That’s great. Most businesses find benefits like cost savings or 24/7 availability interesting. What matters more to you—reducing costs or improving efficiency?"}, {"role": "user", "content": "[USER_IDLE]"}, {"role": "assistant", "specs": {"llm": {"latency": 2.5987887720111758, "tokens_used": 13439, "input_tokens": 13433, "cached_tokens": 0, "output_tokens": 6}, "synthesiser": {"latency": 0.5397052229382098, "tokens_used": 17}}, "content": "Are you still there?"}, {"role": "user", "content": "Efficiency."}, {"role": "assistant", "specs": {"llm": {"latency": 1.589616771088913, "tokens_used": 13476, "input_tokens": 136, "cached_tokens": 13312, "output_tokens": 28}, "synthesiser": {"latency": 0.540731773013249, "tokens_used": 104}}, "content": "Got it, efficiency is key. Does the idea of AI handling calls around the clock to save your team time sound interesting to you?"}, {"role": "user", "content": "Yeah, improving efficiency."}, {"role": "assistant", "specs": {"llm": {"latency": 1.2394921500235796, "tokens_used": 13520, "input_tokens": 48, "cached_tokens": 13440, "output_tokens": 32}, "synthesiser": {"latency": 0.6474396188277751, "tokens_used": 128}}, "content": "This is where it gets really exciting for businesses like yours. Would you like me to schedule a demo to show how our AI platform can boost your efficiency?"}, {"role": "user", "content": "No, not now. But can you please tell me how this technology is working?"}, {"role": "assistant", "specs": {"llm": {"latency": 0.9950174719560891, "tokens_used": 13578, "input_tokens": 13544, "cached_tokens": 0, "output_tokens": 34}, "synthesiser": {"latency": 0.45448211510665715, "tokens_used": 148}}, "content": "Sure. Our AI platform makes calls automatically using natural, human-like voice to handle reminders, support, or lead qualification. Want to hear more about a specific part?"}, {"role": "user", "content": "Yeah are you using some third party or something you want?"}, {"role": "assistant", "specs": {"llm": {"latency": 1.3625506788957864, "tokens_used": 13632, "input_tokens": 157, "cached_tokens": 13440, "output_tokens": 35}, "synthesiser": {"latency": 0.4881259931717068, "tokens_used": 132}}, "content": "Great question. Our AI is developed in-house by VaniVert to ensure high quality and control. Would you like to see a demo where you can experience it yourself?"}, {"role": "user", "content": "Created here."}, {"role": "assistant", "specs": {"llm": {"latency": 1.1417793058790267, "tokens_used": 13677, "input_tokens": 74, "cached_tokens": 13568, "output_tokens": 35}, "synthesiser": {"latency": 0.7408757379744202, "tokens_used": 122}}, "content": "Yes, our AI voice technology is created here at VaniVert with our own team. Would it help if I share some examples of how it works in real businesses?"}, {"role": "user", "content": "Yes."}, {"role": "assistant", "specs": {"llm": {"latency": 1.1092177850659937, "tokens_used": 13725, "input_tokens": 118, "cached_tokens": 13568, "output_tokens": 39}, "synthesiser": {"latency": 0.4526798699516803, "tokens_used": 150}}, "content": "Perfect. Many clients use VaniVert for appointment reminders, lead follow-ups, and customer support calls with natural, 24/7 AI voices. Which use case fits your business most?"}, {"role": "user", "content": "[USER_IDLE]"}, {"role": "user", "content": "Yeah, but"}, {"role": "assistant", "specs": {"llm": {"latency": 1.2766830120235682, "tokens_used": 13764, "input_tokens": 431, "cached_tokens": 13312, "output_tokens": 21}, "synthesiser": {"latency": 1.1027310229837894, "tokens_used": 86}}, "content": "I want to make sure I understand correctly—could you please complete your thought about the use cases?"}, {"role": "user", "content": "I need, I need information about how"}, {"role": "assistant", "specs": {"llm": {"latency": 1.280921755824238, "tokens_used": 13801, "input_tokens": 83, "cached_tokens": 13696, "output_tokens": 22}, "synthesiser": {"latency": 0.585934165166691, "tokens_used": 82}}, "content": "I want to make sure I heard you correctly. Could you say that again about what information you need?"}, {"role": "user", "content": "producing some salary, salary or any other?"}, {"role": "assistant", "specs": {"llm": {"latency": 0.909796646097675, "tokens_used": 13840, "input_tokens": 122, "cached_tokens": 13696, "output_tokens": 22}, "synthesiser": {"latency": 0.7605823038611561, "tokens_used": 92}}, "content": "Just to confirm, are you asking if our AI technology can help with salary-related calls or payroll reminders?"}, {"role": "user", "content": "Interesting like you are a create create from and calling answers."}, {"role": "assistant", "specs": {"llm": {"latency": 0.9536439559888095, "tokens_used": 13888, "input_tokens": 163, "cached_tokens": 13696, "output_tokens": 29}, "synthesiser": {"latency": 0.7221032320521772, "tokens_used": 109}}, "content": "I want to make sure I follow you correctly. Are you asking if our AI can handle automated calls and provide answers like a live agent?"}, {"role": "user", "content": "Related to our business,"}, {"role": "assistant", "specs": {"llm": {"latency": 0.9235001089982688, "tokens_used": 13929, "input_tokens": 76, "cached_tokens": 13824, "output_tokens": 29}, "synthesiser": {"latency": 0.4682684289291501, "tokens_used": 118}}, "content": "Understood. So you want to know if our AI can handle calls related to your software service business tasks like client follow-ups or support?"}, {"role": "user", "content": "Sorry, I am not able to hear you. Can you face the"}, {"role": "assistant", "specs": {"llm": {"latency": 1.3626509360037744, "tokens_used": 13972, "input_tokens": 126, "cached_tokens": 13824, "output_tokens": 22}, "synthesiser": {"latency": 0.6494456001091748, "tokens_used": 76}}, "content": "I want to make sure I’m clear. Should I speak slower or use simpler words for better clarity?"}, {"role": "user", "content": "[USER_IDLE]"}, {"role": "assistant", "specs": {"llm": {"latency": 1.1302641029469669, "tokens_used": 13991, "input_tokens": 31, "cached_tokens": 13952, "output_tokens": 8}, "synthesiser": {"latency": 0.4404085099231452, "tokens_used": 19}}, "content": "Hello? Can you hear me?"}, {"role": "user", "content": "Yeah, simpleer words."}, {"role": "assistant", "specs": {"llm": {"latency": 2.044237363850698, "tokens_used": 14040, "input_tokens": 52, "cached_tokens": 13952, "output_tokens": 36}, "synthesiser": {"latency": 0.6047789570875466, "tokens_used": 132}}, "content": "Okay sir, I will speak slowly and use simple words. Our AI calls your customers by itself to help with reminders and support. Would you like to hear how it works?"}, {"role": "user", "content": "No."}, {"role": "assistant", "specs": {"llm": {"latency": 1.304057067958638, "tokens_used": 14084, "input_tokens": 97, "cached_tokens": 13952, "output_tokens": 35}, "synthesiser": {"latency": 0.46111370413564146, "tokens_used": 81}}, "content": "No worries. If you have any questions later, feel free to reach out. Thank you and have a great day.", "tool_calls": [{"id": "call_xZrKhqA017dGMDCFWHdcDCnE", "type": "function", "function": {"name": "end_call", "arguments": "{}"}}]}, {"role": "tool", "content": "Call ended.", "tool_call_id": "call_xZrKhqA017dGMDCFWHdcDCnE"}, {"role": "user", "content": "Thank you. We will talk later."}, {"role": "assistant", "specs": {"llm": {"latency": 1.2639375631697476, "tokens_used": 14129, "input_tokens": 158, "cached_tokens": 13952, "output_tokens": 19}, "synthesiser": {"latency": 0.5078211410436779, "tokens_used": 72}}, "content": "Thank you very much. Looking forward to speaking with you again. Have a wonderful day!"}]