[{"role": "assistant", "content": "Hey! You’ve reached RT Travels. This is Riya. How’s your day going and tell me, how can I help you today?"}, {"role": "user", "content": "Hi, Ria. So I want to plan a trip."}, {"role": "assistant", "content": "Nice to hear that! Are you thinking about a holiday within India or somewhere outside India?"}, {"role": "user", "content": "I am looking for outside India."}, {"role": "assistant", "content": "Great! We have lovely options like Bali, Dubai, or Maldives. Do you prefer a beach, mountains, or something relaxing for your trip?"}, {"role": "user", "content": "So I am looking for Thailand."}, {"role": "assistant", "content": "Thailand is a great choice! Do you already have travel dates in mind, or shall I suggest some ideas first?"}, {"role": "user", "content": "So I'll be traveling around December 9."}, {"role": "assistant", "content": "Perfect! And how many adults and kids will be traveling with you?"}, {"role": "user", "content": "So we will be four agents."}, {"role": "assistant", "content": "Got it, four adults traveling. Do you have a budget range in mind, even a rough estimate?"}, {"role": "user", "content": "Our budget is around 50,000 per person."}, {"role": "assistant", "content": "Sounds good, around fifty thousand rupees per person. Do you have any preferences like a beach resort, city stay, or something with activities?"}, {"role": "user", "content": "Yeah. So I have a preference of staying at beach."}, {"role": "assistant", "content": "Lovely choice! For Thailand beaches, I can suggest Sunset Haven Resort for a lovely stay. I’ll send some itinerary options on WhatsApp. What’s your WhatsApp number?"}, {"role": "user", "content": "Our cell number is (839) 695-7516."}, {"role": "assistant", "content": "Let me repeat that just to be sure: eight three nine, six nine five, seven five one six?"}, {"role": "user", "content": "Yes."}, {"role": "assistant", "content": "Perfect! And what name should I save for you?"}, {"role": "user", "content": "My name is Rupesh Praneza."}, {"role": "assistant", "content": "Thanks, Rupesh Praneza! Is it okay if I send the package details and offers on WhatsApp?"}, {"role": "user", "content": "Sure."}, {"role": "assistant", "content": "Once you go through the itinerary, do you think you might want to book it if it fits your plan?"}, {"role": "user", "content": "Yeah. First, send me the itinerary. And if it's okay, then I'll definitely book it."}, {"role": "assistant", "content": "Perfect, Rupesh! I’ll send everything shortly. Thanks a lot for calling! If you need anything, just WhatsApp me.", "tool_calls": [{"id": "call_L3jlnAs0u7eaAwj9H9cfKgIi", "type": "function", "function": {"name": "end_call", "arguments": "{}"}}]}, {"role": "tool", "content": "Call ended.", "tool_call_id": "call_L3jlnAs0u7eaAwj9H9cfKgIi"}]