[{"role": "assistant", "content": "Hello Rahul Gupta . This is Stuti calling from VaniVert AI. Is this a good time to speak?"}, {"role": "user", "content": "Yeah."}, {"role": "assistant", "content": "Perfect. VaniVert provides AI voice automation to customers for both inbound and outbound calls. Infact, this call itself is actually being handled by our AI technology to give you a first hand experience of how voice AI works. So, what kind of business are you running?"}, {"role": "user", "content": "I have an IT company based stay in Mumbai."}, {"role": "assistant", "content": "Great to hear that! So do you mainly focus on outbound calls, inbound calls, or both for your IT company?"}, {"role": "user", "content": "Both."}, {"role": "assistant", "content": "That makes sense. How many calls do you usually make or receive in a month?"}, {"role": "user", "content": "I haven't summarize it yet."}, {"role": "assistant", "content": "No problem. Would you like me to help you estimate your call volume with some examples?"}, {"role": "user", "content": "[USER_IDLE]"}, {"role": "assistant", "content": "Are you still there?"}, {"role": "user", "content": "Yes yes."}, {"role": "assistant", "content": "Thanks for confirming. So roughly, how many calls do you think your team handles daily or monthly?"}, {"role": "user", "content": "I'm not sure."}, {"role": "assistant", "content": "No worries. For example, if your team makes around fifty calls a day, that would be about one thousand five hundred calls a month. Does that sound closer to your range?"}, {"role": "user", "content": "Yeah, maybe."}, {"role": "assistant", "content": "Got it. And what’s the average duration of each call, roughly?"}, {"role": "user", "content": "Not sure."}, {"role": "assistant", "content": "Alright. Usually, calls can range between two to five minutes. Would you say your calls are shorter or longer on average?"}, {"role": "user", "content": "Maybe shorter to average, you can say."}, {"role": "assistant", "content": "Thanks for that. So roughly two to three minutes per call, got it. What challenges do you face with your current calling process?"}, {"role": "user", "content": "[USER_IDLE]"}]