[{"role": "assistant", "specs": {"llm": {"latency": 0, "tokens_used": 0, "input_tokens": 0, "cached_tokens": 0, "output_tokens": 0}, "synthesiser": {"latency": 0.8184008200187236, "tokens_used": 72}}, "content": "Hello Rahul Gupta . This is Stuti calling from VaniVert AI. Is this a good time to speak?"}, {"role": "user", "content": "Yeah."}, {"role": "assistant", "specs": {"llm": {"latency": 1.5258205700665712, "tokens_used": 13194, "input_tokens": 978, "cached_tokens": 12160, "output_tokens": 56}, "synthesiser": {"latency": 0.43854556092992425, "tokens_used": 225}}, "content": "Perfect. VaniVert provides AI voice automation to customers for both inbound and outbound calls. Infact, this call itself is actually being handled by our AI technology to give you a first hand experience of how voice AI works. So, what kind of business are you running?"}, {"role": "user", "content": "I have an IT company based stay in Mumbai."}, {"role": "assistant", "specs": {"llm": {"latency": 1.8373925811611116, "tokens_used": 13236, "input_tokens": 27, "cached_tokens": 13184, "output_tokens": 25}, "synthesiser": {"latency": 0.600523313973099, "tokens_used": 86}}, "content": "Great to hear that! So do you mainly focus on outbound calls, inbound calls, or both for your IT company?"}, {"role": "user", "content": "Both."}, {"role": "assistant", "specs": {"llm": {"latency": 0.916591826826334, "tokens_used": 13263, "input_tokens": 61, "cached_tokens": 13184, "output_tokens": 18}, "synthesiser": {"latency": 0.5035177280660719, "tokens_used": 61}}, "content": "That makes sense. How many calls do you usually make or receive in a month?"}, {"role": "user", "content": "I haven't summarize it yet."}, {"role": "assistant", "specs": {"llm": {"latency": 3.6039589401334524, "tokens_used": 13295, "input_tokens": 92, "cached_tokens": 13184, "output_tokens": 19}, "synthesiser": {"latency": 0.4654798188712448, "tokens_used": 72}}, "content": "No problem. Would you like me to help you estimate your call volume with some examples?"}, {"role": "user", "content": "[USER_IDLE]"}, {"role": "assistant", "specs": {"llm": {"latency": 2.6103217599447817, "tokens_used": 13312, "input_tokens": 13306, "cached_tokens": 0, "output_tokens": 6}, "synthesiser": {"latency": 0.5479175809305161, "tokens_used": 17}}, "content": "Are you still there?"}, {"role": "user", "content": "Yes yes."}, {"role": "assistant", "specs": {"llm": {"latency": 1.1978422428946942, "tokens_used": 13343, "input_tokens": 138, "cached_tokens": 13184, "output_tokens": 21}, "synthesiser": {"latency": 0.5203144510742277, "tokens_used": 82}}, "content": "Thanks for confirming. So roughly, how many calls do you think your team handles daily or monthly?"}, {"role": "user", "content": "I'm not sure."}, {"role": "assistant", "specs": {"llm": {"latency": 1.4495889940299094, "tokens_used": 13391, "input_tokens": 13354, "cached_tokens": 0, "output_tokens": 37}, "synthesiser": {"latency": 0.5044885389506817, "tokens_used": 138}}, "content": "No worries. For example, if your team makes around fifty calls a day, that would be about one thousand five hundred calls a month. Does that sound closer to your range?"}, {"role": "user", "content": "Yeah, maybe."}, {"role": "assistant", "specs": {"llm": {"latency": 1.055593789089471, "tokens_used": 13418, "input_tokens": 90, "cached_tokens": 13312, "output_tokens": 16}, "synthesiser": {"latency": 0.4470157700125128, "tokens_used": 52}}, "content": "Got it. And what’s the average duration of each call, roughly?"}, {"role": "user", "content": "Not sure."}, {"role": "assistant", "specs": {"llm": {"latency": 0.8986022360622883, "tokens_used": 13454, "input_tokens": 116, "cached_tokens": 13312, "output_tokens": 26}, "synthesiser": {"latency": 0.4530362319201231, "tokens_used": 101}}, "content": "Alright. Usually, calls can range between two to five minutes. Would you say your calls are shorter or longer on average?"}, {"role": "user", "content": "Maybe shorter to average, you can say."}, {"role": "assistant", "specs": {"llm": {"latency": 0.9340441219974309, "tokens_used": 13498, "input_tokens": 158, "cached_tokens": 13312, "output_tokens": 28}, "synthesiser": {"latency": 0.478860761038959, "tokens_used": 107}}, "content": "Thanks for that. So roughly two to three minutes per call, got it. What challenges do you face with your current calling process?"}, {"role": "user", "content": "[USER_IDLE]"}]