[{"role": "assistant", "content": "Hi Hitesh, this is Ava calling from IRIS Carbon. I know I’m reaching you unexpectedly — is this a bad time for a quick minute?"}, {"role": "user", "content": "No. Not a bad time, Tamit."}, {"role": "assistant", "content": "Okay great, thanks! I work with finance teams handling annual reporting and disclosures, and I was wondering how you’re managing that on your end. Is your reporting more in-house, Excel heavy, or are you using a platform?"}, {"role": "user", "content": "So glad."}, {"role": "assistant", "content": "Thanks, Hitesh. Just to understand, how are you managing your reporting right now — smooth process or does some of it take more time than you'd like?"}, {"role": "user", "content": "Are doing it manually right now. We are doing using it actually for that."}, {"role": "assistant", "content": "Right, got it. Manual processes can be time-consuming. Many teams we know face tight deadlines and long review cycles. Would a quick fifteen-minute walkthrough with an expert help you see some ways to simplify?"}, {"role": "user", "content": "Yeah. That will work for me it is, like, very time consuming for me right now."}, {"role": "assistant", "content": "Great — what works better for you, later this week or early next week, for the walkthrough?"}, {"role": "user", "content": "So will you please let me know who I Carbon is and what functionality they are, like, providing me?"}, {"role": "assistant", "content": "Sure, Hitesh. IRIS Carbon is Deloitte’s trusted partner for financial and regulatory reporting, helping teams simplify reporting, disclosure management, and reduce manual tagging effort. Would you like me to arrange that expert walkthrough to dive deeper?"}, {"role": "user", "content": "Yeah. Yeah. Got it."}, {"role": "assistant", "content": "Perfect, so would you prefer later this week or early next week for the session with our expert?"}, {"role": "user", "content": "So let's do it the next week on Wednesday at 4PM."}, {"role": "assistant", "content": "Got it — just confirming, you mean Wednesday at Four PM Indian Standard Time, correct?"}, {"role": "user", "content": "Yes. Yes."}, {"role": "assistant", "content": "Perfect — I’ll note that down. Our expert will reach out to you then. Thanks again for your time today, Hitesh. Have a great day.", "tool_calls": [{"id": "call_vxwelpo9mlFJVsaEz8ha87vy", "type": "function", "function": {"name": "end_call", "arguments": "{}"}}]}, {"role": "tool", "content": "Call ended.", "tool_call_id": "call_vxwelpo9mlFJVsaEz8ha87vy"}]