[{"role": "assistant", "specs": {"llm": {"latency": 0, "tokens_used": 0, "input_tokens": 0, "cached_tokens": 0, "output_tokens": 0}, "synthesiser": {"latency": 0.19885551200422924, "tokens_used": 70}}, "content": "Hello Shashank . This is Stuti calling from VaniVert AI. Is this a good time to speak?"}, {"role": "user", "content": "Yeah tell me."}, {"role": "assistant", "specs": {"llm": {"latency": 1.3350863759987988, "tokens_used": 13148, "input_tokens": 13091, "cached_tokens": 0, "output_tokens": 57}, "synthesiser": {"latency": 0.21231890100170858, "tokens_used": 239}}, "content": "Perfect. VaniVert provides AI voice automation to customers for both inbound and outbound calls. Infact, this call itself is actually being handled by our AI technology to give you a first hand experience of how voice AI works. Could you please tell me about your business and industry?"}, {"role": "user", "content": "[USER_IDLE]"}, {"role": "assistant", "specs": {"llm": {"latency": 0.9290349469956709, "tokens_used": 13165, "input_tokens": 999, "cached_tokens": 12160, "output_tokens": 6}, "synthesiser": {"latency": 0.2497516099974746, "tokens_used": 17}}, "content": "Are you still there?"}, {"role": "user", "content": "Yes, I"}, {"role": "assistant", "specs": {"llm": {"latency": 0.7721461780020036, "tokens_used": 13203, "input_tokens": 119, "cached_tokens": 13056, "output_tokens": 28}, "synthesiser": {"latency": 0.14010056300321594, "tokens_used": 92}}, "content": "Great! So, what kind of business do you run, and are you focused more on outbound calls, inbound calls, or both?"}, {"role": "user", "content": "[USER_IDLE]"}, {"role": "assistant", "specs": {"llm": {"latency": 1.214431931002764, "tokens_used": 13222, "input_tokens": 158, "cached_tokens": 13056, "output_tokens": 8}, "synthesiser": {"latency": 0.12590835300215986, "tokens_used": 19}}, "content": "Hello? Can you hear me?"}, {"role": "user", "content": "Yes, I can hear you."}, {"role": "assistant", "specs": {"llm": {"latency": 1.070917304008617, "tokens_used": 13261, "input_tokens": 52, "cached_tokens": 13184, "output_tokens": 25}, "synthesiser": {"latency": 0.14042262599105015, "tokens_used": 92}}, "content": "Thanks for confirming. How many calls do you usually make in a month, and what’s the average duration per call?"}, {"role": "user", "content": "We make around 5 percent calls monthly and average duration per call is 7 minutes."}, {"role": "assistant", "specs": {"llm": {"latency": 1.1064500670036068, "tokens_used": 13306, "input_tokens": 102, "cached_tokens": 13184, "output_tokens": 20}, "synthesiser": {"latency": 0.4357400149892783, "tokens_used": 78}}, "content": "I want to double-check—did you say five percent calls monthly or five hundred calls monthly?"}, {"role": "user", "content": "5000."}, {"role": "assistant", "specs": {"llm": {"latency": 1.4259339130076114, "tokens_used": 13340, "input_tokens": 132, "cached_tokens": 13184, "output_tokens": 24}, "synthesiser": {"latency": 0.24211313099658582, "tokens_used": 96}}, "content": "Got it, five thousand calls monthly at seven minutes each. What’s the biggest challenge you face with these calls?"}, {"role": "user", "content": "Correct, too different to manage all of this manually."}, {"role": "assistant", "specs": {"llm": {"latency": 0.6304599220020464, "tokens_used": 13386, "input_tokens": 46, "cached_tokens": 13312, "output_tokens": 28}, "synthesiser": {"latency": 0.29631584699382074, "tokens_used": 97}}, "content": "I see, managing that manually must be tough. Do you focus more on outbound, inbound, or both types of calls right now?"}, {"role": "user", "content": "[USER_IDLE]"}, {"role": "user", "content": "Outbound."}, {"role": "assistant", "specs": {"llm": {"latency": 0.839371645997744, "tokens_used": 13426, "input_tokens": 91, "cached_tokens": 13312, "output_tokens": 23}, "synthesiser": {"latency": 0.3332460329984315, "tokens_used": 94}}, "content": "Outbound calls, great to know. Are these mostly for lead qualification, reminders, promotions, or other uses?"}, {"role": "user", "content": "For reaching out new customer with cold calling and to keep calling."}, {"role": "assistant", "specs": {"llm": {"latency": 1.4530224729969632, "tokens_used": 13482, "input_tokens": 134, "cached_tokens": 13312, "output_tokens": 36}, "synthesiser": {"latency": 0.22942495200550184, "tokens_used": 145}}, "content": "That makes sense. This is where voice AI really helps with consistent follow-ups and scaling calls. Would you be interested in a demo to see how it works for outbound calling?"}, {"role": "user", "content": "Sure."}, {"role": "assistant", "specs": {"llm": {"latency": 0.7597292150021531, "tokens_used": 13514, "input_tokens": 51, "cached_tokens": 13440, "output_tokens": 23}, "synthesiser": {"latency": 0.17430054899887182, "tokens_used": 85}}, "content": "Perfect. When would you like to schedule the demo—would tomorrow or the day after work better for you?"}, {"role": "user", "content": "Tomorrow"}, {"role": "assistant", "specs": {"llm": {"latency": 1.0690831980027724, "tokens_used": 13536, "input_tokens": 82, "cached_tokens": 13440, "output_tokens": 14}, "synthesiser": {"latency": 0.14560486198752187, "tokens_used": 59}}, "content": "Great. Would morning or afternoon work better for your demo tomorrow?"}, {"role": "user", "content": "Hello, are you there?"}, {"role": "assistant", "specs": {"llm": {"latency": 1.900773458997719, "tokens_used": 13567, "input_tokens": 109, "cached_tokens": 13440, "output_tokens": 18}, "synthesiser": {"latency": 0.13483851500495803, "tokens_used": 63}}, "content": "Yes, I am here. Would morning or afternoon tomorrow be better for your demo?"}, {"role": "user", "content": "I just told you we can book it for 5PM why are you asking again?"}, {"role": "assistant", "specs": {"llm": {"latency": 0.9106865329958964, "tokens_used": 13629, "input_tokens": 152, "cached_tokens": 13440, "output_tokens": 37}, "synthesiser": {"latency": 0.17572944099083543, "tokens_used": 123}}, "content": "Sorry about that. Let me confirm: your demo is scheduled for tomorrow at five PM, and we'll send details to shashank@vanivert.ai. Is that correct?"}, {"role": "user", "content": "Yes."}, {"role": "assistant", "specs": {"llm": {"latency": 1.3018064859934384, "tokens_used": 13702, "input_tokens": 70, "cached_tokens": 13568, "output_tokens": 64}, "synthesiser": {"latency": 0.5939297529985197, "tokens_used": 0}}, "content": "", "tool_calls": [{"id": "call_f2yrYypuYZmpoU5h00p1zLy6", "type": "function", "function": {"name": "vanivert-demo_book_demo_li8ab8l3", "arguments": "{\"business_name\": \"\", \"date_and_time\": \"2025-11-05T17:00:00+05:30\", \"email\": \"shashank@vanivert.ai\", \"name_of_contact\": \"Shashank\"}"}}]}, {"role": "tool", "content": "{\"message\": \"I'm missing some required information. Please provide the business name, email, date and time, and contact name.\"}", "tool_call_id": "call_f2yrYypuYZmpoU5h00p1zLy6"}, {"role": "assistant", "specs": {"llm": {"latency": 0.8405556090001483, "tokens_used": 13768, "input_tokens": 51, "cached_tokens": 13696, "output_tokens": 21}, "synthesiser": {"latency": 0.41163293800491374, "tokens_used": 77}}, "content": "I just need one more detail—could you please tell me your business name for the demo booking?"}, {"role": "user", "content": "No."}, {"role": "assistant", "specs": {"llm": {"latency": 0.820540468004765, "tokens_used": 13803, "input_tokens": 81, "cached_tokens": 13696, "output_tokens": 26}, "synthesiser": {"latency": 0.3200844670063816, "tokens_used": 107}}, "content": "I understand. Without the business name, booking the demo is difficult. Would you like me to send you some information instead?"}, {"role": "user", "content": "Yeah, you can send me anything."}, {"role": "assistant", "specs": {"llm": {"latency": 1.771357507997891, "tokens_used": 13862, "input_tokens": 122, "cached_tokens": 13696, "output_tokens": 44}, "synthesiser": {"latency": 0.18627930400543846, "tokens_used": 119}}, "content": "No worries at all. I completely understand. I will send you some information so you can review it in your own time. Thank you and have a great day.", "tool_calls": [{"id": "call_PUYv5UQlE6tI2X9smABbkkwk", "type": "function", "function": {"name": "end_call", "arguments": "{}"}}]}, {"role": "tool", "content": "Call ended.", "tool_call_id": "call_PUYv5UQlE6tI2X9smABbkkwk"}]