[{"role": "assistant", "content": "Hi Hitesh, this is Ava calling from IRIS Carbon. I know I’m reaching you unexpectedly — is this a bad time for a quick minute?"}, {"role": "user", "content": "No. Tell me."}, {"role": "assistant", "content": "Alright, thanks for that. I work with finance teams managing annual reporting and disclosures, and I wanted to understand how you’re handling that on your end. Is your reporting more in-house, Excel-heavy, or do you use a platform?"}, {"role": "user", "content": "Two."}, {"role": "assistant", "content": "Right, makes sense. And how’s that working for you — is everything pretty smooth, or do some parts take more time than you'd like?"}, {"role": "user", "content": "Yes. Yes. I'm managing it by Excel sheet."}, {"role": "assistant", "content": "Got it, thanks for sharing. Many teams we speak with find manual tagging and review cycles take up more time than expected. Does that sound familiar to you?"}, {"role": "user", "content": "Yes."}, {"role": "assistant", "content": "Right, I hear you. A lot of teams we help simplify those workflows to save effort and speed up cycles. Would a quick fifteen to twenty minute walkthrough with one of our experts be helpful to you?"}, {"role": "user", "content": "That is time consuming for me."}, {"role": "assistant", "content": "I understand, that can be really frustrating. Would you like to schedule a short walkthrough to see how we might make this easier for you?"}, {"role": "user", "content": "Yes. That will be helpful."}, {"role": "assistant", "content": "Great — what works better for you, later this week or early next week?"}, {"role": "user", "content": "Probably next week."}]