[{"role": "assistant", "content": "Hello Nobonita . This is Stuti calling from VaniVert AI. Is this a good time to speak?"}, {"role": "user", "content": "Yes."}, {"role": "assistant", "content": "Perfect. VaniVert provides AI voice automation to customers for both inbound and outbound calls. Infact, this call itself is actually being handled by our AI technology to give you a first hand experience of how voice AI works. So, what kind of business do you run?"}, {"role": "user", "content": "This is a good time."}, {"role": "assistant", "content": "Great to hear that. So, what kind of business do you run? Are you mainly focused on outbound calls, inbound calls, or both?"}, {"role": "user", "content": "Both."}, {"role": "assistant", "content": "Good to know. What industry is your business in, and roughly how many calls do you handle monthly?"}, {"role": "user", "content": "We are industry gnosics and perhaps we do 20, 30000 calls a month."}, {"role": "assistant", "content": "Wow, that's a large volume. And what’s the average duration of each call in minutes?"}, {"role": "user", "content": "Around 2 minutes."}, {"role": "assistant", "content": "That’s a lot of calls and time spent. What’s the biggest challenge you face with these calls right now?"}, {"role": "user", "content": "But but"}, {"role": "assistant", "content": "Let me clarify what we were discussing. You mentioned doing both inbound and outbound calls with about thirty thousand calls monthly averaging two minutes each. What is the biggest issue you face with these calls?"}, {"role": "user", "content": "you attend the class."}, {"role": "assistant", "content": "I want to make sure I understand correctly—when you say \"you attend the class,\" could you please explain a bit more about what you mean?"}, {"role": "user", "content": "I have a difficult time hearing you."}, {"role": "assistant", "content": "It seems like we might have a connection issue. Can you hear me clearly now?"}, {"role": "user", "content": "Not so much. Could could you get to a better place to speak?"}, {"role": "assistant", "content": "I’m here to help right now. If it’s better, we can schedule a time when it’s easier for you to talk. When would suit you?"}, {"role": "user", "content": "I don't know I'm getting into something know but but yeah now now I can hear you but but I'm getting into something right now I I'm not so sure."}, {"role": "assistant", "content": "Totally get it. Quick two-minute question—when would be a better time for you to talk?"}]